Partner Details

Conduit Global
Partner Information
Partner Website
MSEP Partner since:
2009
Industry Information
Primary Industry:
Life, Physical and Social Science
Secondary Industries:
Computer and Mathematical

KGB has pioneered the provision of a broad range of wholesale and retail information services beyond traditional directory assistance services, including call completion, movie listings, train schedules, price comparisons and "Ask Us Anything" service across multiple platforms, including mobile and landline phones, SMS and the Internet.

In 2009, KGB launched its text answer service, 542542 (kgbkgb) following the success of KGB's similar "Ask Us Anything" premium text answer service in the United Kingdom. Early in 2010, kgb extended the brand to the Web with the launch of kgbanswers.com, a site where users can search the vast kgb database of questions and answers, or ask their own question directly to a KGB Special Agent.

KGB's customer care business, Conduit, operates in the U.S. and Europe and has over fifteen years of experience in providing call center support for many leading customer service and sales-oriented organizations across a variety of industry groups, including telecommunications, cable, utilities, government, and health care.